Hello, We would like to inform you of the upcoming changes to our Privacy Policy. Please refer to the details below for your service use.
Addition of personal information items collected due to newly introduced LiNC operations (artist meet-and-call events, concert ticket sales)
Addition of a system operation entrusted company for stable service operation (Google Cloud)
Change of entrusted company due to the customer support system change (Zendesk → Channel Corp.)
Removal of the Data Protection Manager entry due to consolidation under the Data Protection Officer
Before | After |
|---|---|
(No relevant item) | • For artist meet-and-call events: [Required] email address, nickname, full name• For artist concert ticket sales: [Required] email address, nickname, full name, phone number |
[Before]
Entrusted Company | Entrusted Task |
|---|---|
Amazon Web Service, Inc. | IDC for the operation of Service |
Google Play Store | Processing in-app payments |
Apple App Store | Processing in-app payments |
Eximbay | Electronic Payment Processing |
Shipping Company | Processing shipment |
[After]
Entrusted Company | Entrusted Task |
|---|---|
Amazon Web Service, Inc. | IDC for the operation of Service |
Google Cloud | IDC for the operation of Service (Added) |
Google Play Store | Processing in-app payments |
Apple App Store | Processing in-app payments |
Eximbay | Electronic Payment Processing |
Channel Corp. | Operate a customer contact system (Added) |
Shipping Company | Processing shipment |
[Before]
Entrusted Company | Purpose |
|---|---|
ActiveCampaign, LLC. | Email delivery to the users |
Paymentwall | Electronic payment services |
Zendesk | Operate a customer contact system |
[After]
Entrusted Company | Purpose |
|---|---|
ActiveCampaign, LLC. | Email delivery to the users |
Paymentwall | Electronic payment services |
Customer support system operation has been transferred to a domestic entrusted company (Channel Corp.).
[Before]
Data Protection Officer: Hyunsook Kang (Chief Operating Officer)
Data Protection Manager: Soohyang Kim
[After]
Data Protection Officer: Hyunsook Kang (Chief Operating Officer)
Data Protection Manager(Removed)
Date of Notification: June 15, 2026
Date of Enforcement: June 25, 2026
If you do not agree to the updated Privacy Policy, you may terminate your service agreement by withdrawing your membership.
How to Withdraw
Log in → 2) My Info → 3) Account Settings → 4) Personal Information → 5) Delete Account
Contact: Customer Support
Thank you.